Returns & Exchanges
At K PLACE, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original condition and include all tags, then attach the prepaid shipping label provided via email.
Ship the Item
Drop off your package at any authorized carrier location or schedule a pickup to send your return back to our fulfillment center.
Receive Your Refund
Once our team inspects your returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing